welcome back

Important Information

We are pleased to announce that we are now open again. The following measures are in place:

• Climbing will be for individual climbers only.
• Climbing will be available in pre-booked 2 hr sessions 
• Climbing is available for over 18’s or young people already registered with Mile End Climbing Wall as independent climbers/boulderers.
• Masks are to be worn in the centre. These can only be removed to climb but must be put on again once you have finished climbing.
• There is no roped climbing available – extra auto-belays have been installed for use by customer registered as ‘competent climbers’ only.
• No spectators will be allowed in the centre.
• There will be no shared equipment available with the exception of rental shoes and harnesses (but we heavily recommend you bring your own).
• No instructed sessions or coaching.
• No changing rooms -  please arrive ready to climb as there's no changing areas. Changing rooms will only be available for customers with additional needs, upon request. 

In addition to our regular terms and conditions, please note the following:

You need to give us at least 72 hours notice if you wish to cancel a session, and 24 hours to move a session (it will only be moved once). 

If you book a session with your pre-paid membership and do not turn up for it, you will be given a strike. After 3 strikes we will cancel your pre-paid membership. 

Please Note: Shoe hire is not included in the price of these sessions.

In line with industry standards and government guidelines, everyone entering and leaving the building will be expected to wash their hands and sanitise regularly. We will provide extra hand washing  and sanitising stations in order to facilitate this.

A full COVID-19 risk assessment is available here.

This information is subject to change and will be updated regularly to reflect current industry standards and changes. If you have any questions regarding the above please email enquiries@mileendwall.org.uk